Payment and Shipping

Prices, sales tax and payment, delivery

(1) The prices indicated in this online shop for end-users are final prices and they include the German VAT at currently 19%, the prices exclude the packing and shipping costs.

(2) The payment options are limited to payment in advance by bank transfer, credit card (Visa or Master Card) and PayPal.

Please be sure to include the use of the transfer the item number or the ordering number as well as the name of the buyer, otherwise an identification of the payment becomes more difficult and may generate delays in delivery. Payment is expected within 7 calender days after completion of the purchase contract.

(3) Delivery is at the expense of the customer at the customer delivery address within 2 days of receipt of payment by the seller.

(4) The collection of the products at the location of the seller is possible. All items will be sent only to those countries where shipping via a courier is possible, i.e, where the shipping costs are automatically calculated by our online shop.

(5) Delivery will be done at the customer's registered customer delivery address, the shipping costs will be listed in product descriptions where applicable.

(6) The shippment using DPD or DHL but excluding the Deutsche Post, a transport insurance up to 500,00 € is included in the shipping costs. For an additional insurance up to 2.500,00 EUR an additional fee of 7,50 EUR
will be charged upon request by the customer.

(7) If due to incorrect customer address data registered in this online shop, the shipment needs to be re-sent or returned to the seller origination point, the additional costs incurred in this case will be incurred by the customer.

(8) If the customer wants to order several products to combine them in a unique shippment it can do it over a period of 5 calendar days, this is assuming that all the ordered products can be combined in a unique shippment in terms of weight and volume. The seller however is not obliged to provide such service to the customer and normally will be done upon request of the customer.

Shipping will follow within 2 working days after payment via Deutsche Post (registered) until 1Kg as well as DPD or DHL secured over 1Kg
The Shipping Prices for MAINLAND in EUR and delivery time in working days (in case something different not indicated) are:
Country Delivery Time till 1Kg till 5Kg till 10Kg till 15Kg till 20Kg till 31Kg
Germany 2 3.95 4.95 5.95 6.95 7.95 8.95
Belgium (BE), Netherlands (NL), Luxemburg (LU), Austria (AT) 3 8.50 9.00 10.00 10.00 11.00 11.00
Bulgaria (BG), Greece (GR), Rumania (RO) 5 8.50 18.00 22.00 32.00 32.00 42.00
Denmark (DK), France (FR), Monaco (MC), Czech Rep. (CZ) 3 8.50 11.00 12.00 12.00 13.00 13.00
Finland (FI), Estonia (EE), Latvia (LV), Lithuania (LT), Ireland (IE) 5 8.50 17.00 22.00 32.00 32.00 34.00
Great Britain (GB), Italy (IT), Slowakia (SK), Slowenia (SI), Hungary (HU) 4 8.50 14.00 15.00 16.00 17.00 17.00
Norway(NO), Switzerland (CH), Liechtenstein (LI) 5 8.50 30.00 35.00 45.00 45.00 47.00
Poland (PL), Spain (ES), Portugal (PT) 5 8.50 17.00 22.00 25.00 25.00 25.00
Sweden (SE) 4 8.50 17.00 18.00 19.00 20.00 20.00
Bosnia Herzegowina (BA), Croatia (HR), Serbia (XS), Montenegro (CS) 6 8.50 30.00 35.00 45.00 45.00 70.00
The Shipping Prices for ISLANDS in EUR and delivery time in working days (in case something different not indicated) are:
Country Delivery Time till 1Kg till 5Kg till 10Kg till 15Kg till 20Kg till 31Kg
German Islands 3 8.50 6.95 6.95 11.95 11.95 13.95
Spain (Canary Islands) 5 8.50 30.00 35.00 46.00 46.00 140.00
French Inslands, Italian Islands, Spain (Balearic Islands), Portugal (Azores, Madeira), Finland (Aland Island) 5 8.50 17.00 22.00 32.00 32.00 42.00
Norway Islands 5 8.50 30.00 35.00 45.00 45.00 55.00